The City of Waterloo's Online Services allows users to access permit information. Registered users can log on to view, apply and pay for permits, licenses, complaints or request for building inspections.
Due to coronavirus (COVID-19) all city buildings are closed.
Response times to your online inquiry will be delayed during this time and priority will be given to immediate health and safety concerns
To find out how City of Waterloo services are affected, visit our COVID-19 response page.
Login - Registered users
Login to apply for a business licence, dog licence, rental housing licence, submit a complaint.
New User - Register here
Complete the registration form and start using our online service.